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ITIL Compliance| Configuration Management
- Why is it Needed?
IT is under enormous pressure to minimize the cost and risk
of supporting mission-critical business applications. As a
result, IT management and automation initiatives such as Business
Service Management (BSM), data center automation (DCA), configuration
and change management, resource consolidation and ITIL have
become top priority for IT operations managers.
There is a need for companies to institute processes that
manage their IT environments in an effective manner. N(i)²
has developed technology for the operation and management
of IT Infrastructure and IT service Support. N(i)² offers
an integrated product line that shares a common knowledge-based
CMDB platform to offer unprecedented synergy between ITIL
based processes.
N(i)² favors a unique iterative approach to product
development, offering clients with highly customizable solutions,
as well as responsive product upgrades. Its modular architecture
enables a scalable, cost efficient implementation and integration
into companies' ongoing working environment.
ITIL Compliance
N(i)²'s business approach consists in offering modular
and extensible solutions to meet individual customer needs and
implementation pace, regardless of size or industry.
All N(i)² solutions are designed to provide clear visibility
on the IT infrastructure, including physical and logical, and
on how it relates to services and business it supports. Yet,
as IT infrastructures expand, spread, and divide into technology
domains, it becomes increasingly difficult to update and share
data and information that make up this visibility.
The N(i)²'s next-generation CMDB delivers this visibility
by working in full synergy with the Service Support and Infrastructure
Management, as well as with 3rd party IT management applications
such as nLayers
as and Asset
Tracking Edition.
The N(i)²CMDB,
Infrastructure
Management and Service
Support are composed of seamlessly integrated software
modules, that share rules and workflows. Together they provide
complete flexibility in customizing solutions.
Building IT Intelligence
All N(i)² solutions include a series of software modules
that enable enterprises to efficiently implement, maintain,
and share a centralized knowledge across all IT domains. While
the next-generation CMDB is instrumental in federating invaluable
data, its management modules work hand in hand in updating and
capturing discoverable and non discoverable information via
WAN, LAN and application mapping discovery as well as process
based applications.
Multivendor Capabilities
For customer flexibility, the N(i)² architecture offers
pre-integration to 3rd party vendor solutions, such as nLayers
as and Asset
Tracking Edition, allowing to cost effectively upgrade
IT management systems while maximizing the value of previous,
current and future investments.
Flexible Technology
The N(i)² solutions are built on an entirely new and modular
architecture, designed from the ground up to provide customers
flexibility and ease of implementation. The N(i)² solutions
deliver scalability as much as extensibility, meeting both individual
customer needs and implementation pace.
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Resonance provides webex
presentations for ni2 ITIL Management.
Click to arrange an ITIL
Webex
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