ITIL is the acronym for the "IT Infrastructure Library"
guidelines developed by the CCTA (now OGC) in Norwich, England,
for the British government. ITIL provides a framework to
ensure "A professional approach is reflected in IT
Services being delivered in such a way that they provide
optimum support to business process and employees."
Accordingly, Vendors/IT departments providing/sourcing
solutions for their internal requirements should provide/source
solutions that achieve the greatest level of support to
business processes and employees. Resonance aims to provide
best practice asset management solutions that aid legislative/internal
control requirements while providing real time user friendly
information. Further information on the framework is provided
below.
These links provide access to information on solutions
to automate IT management processes and increase your internal
control;
Application
Management
Availability
Management
Capacity
Management
Configuration
Management & CMDB
Change
Management
Financial
Management for IT
Incident
Management
IT
Service & Continuity Management
Proactive
Problem Management
Release
Management
Service
Management
Service
Level Management
Satisfy Sarbanes-Oxley, ITIL, COSO and COBIT for Effective
IT Internal Control Framework.
The Information Systems Audit and Control Association (www.isaca.org)
has reported that a number of recently issued documents
are the result of continuing efforts to define, assess,
report on, and improve internal control.
They are,
1. COBIT which incorporates as part of its source documents
both COSO and SAC.
2. COSO which uses the internal control concepts in both
SAS 55 and SAC
3. SAC in SAS 55 and SAS 78 which amends SAS 55 to reflect
the contributions to internal control concepts made by COSO.
Furthermore, the introduction of the Sarbanes-Oxley Act
places strict requirements of directors and financial officers
to ensure their systems have acceptable controls in place
when signing off on accounts. Accordingly, Sarbanes-Oxley,
COBIT and COSO provide a framework for organisations to
meet regulatory requirements. By implementing control procedures
using COSO directives, COBIT business and IT Governance
Objectives can be satisfied. Once these control procedures
are functioning correctly, directors and corporate boards
will be able to sign off financial reports as required under
s302 and s404 of Sarbannes-Oxley Act with the knowledge
that they are in compliance.
How Do Resonance Solutions help with these Requirements?
'Today's best practice policies become tomorrow's standards'
Giga Group research has referred to Asset Insight as the
'de facto' standard in IT Asset Management. Consistently
Asset Insights completeness of vision and ability to execute
has made it the leader in Asset Discovery. This has continued
to be the case as product improvements and additional modules,
including Enterprise Insight and Oversight have anticipated
the need for tighter IC policies. This has made the use
of a Unified Database to manage IT infrastructure a necessity.
Furthermore, Oversight now offers controls over access rights
down to file and application level. It allows an organisation
to immediately deploy policies that keep users from executing,
reading, copying, renaming, or deleting files. For example,
a user can be stopped from accessing P2P programs anywhere
on the network.
By satisfying COBIT IT governance objectives a Unified
Asset Management System saves time, staffing requirements
and costs in Monitoring areas of COBIT. These savings are
ongoing. External Auditors will gain a level of assurance
over the adequacy of Internal Controls, Asset location and
existence, budgeting will improve and risk is reduced because
effective IT Asset Management Procedures are in place.
Please contact
us and we will be able to provide you with a
discussion paper on the ability of ITAM solutions to satisfy
COSO, COBIT and ITIL governance control and business objectives.
Why Meet these requirements?
Organisations themselves should look at this as an opportunity
- as the chairman SEC states,
"if companies/organisations view the new laws as
opportunitiesopportunities to improve internal controls,
improve the performance of the board, and improve their
public reportingthey will ultimately be better run,
more transparent, and therefore more attractive to investors.
"
Please note:
"ITIL ® is a Registered Trade Mark, and a Registered
Community Trade Mark of the Office of Government Commerce,
and is Registered in the U.S. Patent and Trademark Office.
Use of ITIL on this page does not imply endorsement by any
government department ".