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ITIL Compliance| The Essentials
IT Best Practices shouldn't only be for large
enterprises. Not when so many small and mid-sized businesses
use technology as their competitive edge.
For these businesses, N(i)² Essentials offers an all-in-one
package that combines the power of a next-generation CMDB
with built-in processes to quickly start implementing best
practices in lifecycle management, change deployment and service
support.
N(i)² Essentials includes:
- N(i)²CMDB:
for an accurate representation of IT infrastructures and
their dependencies to services and business.
- Inventory
Management:
to maximize resource usage and quickly locate them on maps
and floor plans.
- Cost
& Contract Management: complete control over
leases, software, licenses, warranties and maintenance contracts.
- Service
Desk: that offers a reference center customers
can consult and functionalities to submit, edit and check
issues.
- Change
Management:
for an orderly deployment of requests for change, including
request approvals and change impact.
- Task
Management:
for an orderly deployment of requests and tasks, reducing
errors risks .
N(i)² Essentials is ultimately designed for a quick integration
into the customer environment. It is composed of pre-integrated
modules, based on the ITIL framework, which share a single user
interface.
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ITIL
Compliance Essentials